[Air-L] Facebook scam spam solution

[Joly MacFie]

Since I livestream for a number of ISOC Chapters and other orgs I have
editor/task manager rights on many of their facebook 'business' pages. In
the last week a bunch of scam spam has started showing up on pretty much
all of them. It takes the form of a message from '*Group XXXX*' where XXXX
is a number, containing copy such as "*Your fanpage has received a
copyright warning, you need to contact and confirm your page." *or "*Your
Facebook page will be permanently deleted due to a post that infringes our
trademark rights"*

While these can be dismissed or reported as spam, what enables them in the
first place is a, I guess, new FB feature called '*Guest Chat*', where
anyone can anonymously message a page. To get rid of these once and for
all, the only solution is to disable the feature.

Here is FB's page on how to do this
https://www.facebook.com/business/help/1343862509336154

My method is

1) login to your Chapter page
2) https://business.facebook.com/latest/inbox/settings/chat_plugin
3) click'*Customize Your Chat Plugin*
4) toggle off *Guest Chat*
5) click *Publish* in the bottom right

Happy remediation!

Joly

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Joly MacFie  +12185659365
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